Privacy & Cookie Policies
Privacy Policy for The Cheesecake Club and Associated Sites
Last updated: 04/11/2024
The Cheesecake Club, operated by Danniella Mccoy-Beer T/A The Cheesecake Club (“Company,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including:
- thecheesecakeclub.com
- subscribe.thecheesecakeclub.com
- ordernow.thecheesecakeclub.com
- easter.thecheesecakeclub.com
- christmas.thecheesecakeclub.com
- thecheesecakebox.com
By using any of these sites, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Data We Collect
We may collect various types of personal data across our sites, including but not limited to:
- Contact Details: Name, email address, phone number, address, city, state, postal code.
- Order & Subscription Information: Product selections, subscription preferences, order history, and payment information (processed securely by third-party providers).
- Personal Preferences: Information related to specific products or events (e.g., dietary preferences or seasonal cheesecake preferences for holiday promotions).
- Automatic Information: Device details, IP address, location data, and browsing history through cookies and other tracking technologies.
Additional data may be collected from clients who interact with us directly, including:
- Business Details (for corporate orders)
- Sensitive Information (with client consent)
- Health and Dietary Information: For custom orders where this is necessary.
2. Automatic Information Collection
We and our service providers, including Google and Facebook, may use cookies, web beacons, and other technologies to collect information automatically. This helps us to:
- Improve your experience across our sites
- Recognize you on return visits
- Display relevant advertising messages
Types of Information Collected Automatically:
- Log & Device Data: IP address, device model, browser type, operating system.
- Cookie Data: Session cookies and persistent cookies are used to track website usage and preferences.
To learn more about cookies and manage your preferences, please refer to our Cookies Policy section below.
3. How We Use Your Information
We may use your information to:
- Provide Services: Fulfill orders, manage subscriptions, process payments, and deliver customer service.
- Customize Your Experience: Tailor content and marketing messages to suit your preferences.
- Improve Services: Conduct analysis on usage to enhance the features and performance of our websites.
- Communicate with You: Send order confirmations, product updates, marketing emails, and respond to your inquiries.
- Market Relevant Products: Use data for targeted advertising on our sites and other platforms.
Marketing Opt-Out: You may unsubscribe from marketing emails at any time using the unsubscribe link in the email.
4. Sharing and Disclosure
We do not share your personal information with third parties, except in the following cases:
- Service Providers: We engage trusted third parties for payment processing, marketing, IT services, analytics, and customer support. Our primary providers include Stripe for payments and Google Analytics for web traffic analysis.
- Legal Compliance: We may disclose data as necessary to comply with legal obligations or protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.
5. Your Choices & Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access and Correction: Request access to or correction of your personal data.
- Data Portability: Obtain a copy of your data in a machine-readable format.
- Erasure: Request deletion of your data, subject to legal retention requirements.
- Marketing Opt-Out: Opt-out of receiving marketing emails.
To exercise your rights, please contact us at contact@thecheesecakeclub.com.
6. Delivery, Retention, and Location-Specific Information
- Local and National Delivery: Orders placed on
thecheesecakebox.comare eligible for UK-wide delivery, while other products may be limited to local delivery in Medway. Specific delivery options and fees are listed on each relevant site. - Data Retention: We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Security of Your Information
We employ reasonable administrative, technical, and physical security measures to protect your information. However, no security system is foolproof, and we cannot guarantee complete security.
8. Children’s Privacy
Our sites are not directed at children under the age of 16. If we learn that a child under 16 has provided us with personal information without parental consent, we will delete it.
9. Changes to this Policy
We may update this Privacy Policy periodically. The date of the latest revision will be posted at the top of this page. Continued use of our sites signifies your acceptance of any changes.
10. Contact Us
For questions or concerns about this Privacy Policy, please contact us at: Danniella Mccoy-Beer T/A The Cheesecake Club
Email: contact@thecheesecakeclub.com
Address: 102 Carlton Avenue, Gillingham, Kent, UK, ME7 2JT
Cookies Policy
We use cookies to improve your experience on our websites. Cookies are small text files stored on your device when you visit our sites. They allow us to recognize your browser and capture certain information, such as user preferences.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality.
- Analytics Cookies: Used to monitor website traffic and performance.
- Advertising Cookies: Serve relevant ads on third-party sites.
To manage your cookies, refer to your browser settings or visit:
Last updated: 04/11/2024